Job Summary

We seek to enhance our team through the recruitment of an experienced high potential individual to the role of Business Support Representative at our Toronto location.

For this position, the candidate's primary responsibilities are to provide office administrative support, provide document and records processing services, prepare reports, collect and summarize data, assist with contract management and provide administrative support to the engineering department in the Toronto office.  Our ideal candidate is someone who has transferable skills and relevant experience.

Key Responsibilities

For this position, the candidate's primary responsibilities are to provide office administrative support, provide document and records processing services, prepare reports, collect and summarize data, assist with contract management and provide administrative support to the engineering department in the Toronto office.  Our ideal candidate is someone who has transferable skills and relevant experience.

  • Provide a wide range of office administrative support in accordance with established procedures. This could include but not limited to: reception, mail, stationery maintenance/stock replenish, basic filing activities, operate/maintain a variety of office equipment, casual typing, routine electronic and/or manual information searches/retrievals, maintain schedule/calendar, as well as schedule/arrange meetings in order to assist in the effective operation of the company.
  • Provide an electronic document processing service, utilizing various software applications at the advanced level, in order to produce a variety of documentation.
  • Provide office services involving the operation and routine maintenance of computer-based high volume production and colour graphics reproduction equipment and other various electronic processing duplicators and associated equipment.
  • Provide a variety of electronic and/or manual record management and document control support functions to meet legal, corporate and regulatory requirements. 
  • Operate and maintain an electronic document management database. Convert and scan documents and link within the database.
  • Participate and assist in any or all aspects of the complete document life cycle management process.
  • Perform detailed information searches and retrievals, using computerized and/or manual documentation search systems.
  • Summarize, calculate, input information into programs and other systems.
  • Retrieve and compile information and report information as per established process. This could include internal and/or external contacts. Report inconsistencies/major discrepancies.
  • Operate, input, and maintain a variety of databases according to procedures and utilizing a variety of support materials. Ensuring the accuracy and timeliness of the information contained in the system, reporting inconsistencies/major discrepancies. Perform back-up of data according to operating procedures to ensure integrity. Identify required modifications to existing databases. Assist in developing minor modifications.
  • Perform a function related to the preparation, assembly of data, computer input and retrieval. Investigate discrepancies as identified.
  • Prepare a variety of routine and custom reports utilizing tables, graphs, charts, text and data summaries. Summarize/calculate/input information into programs and other systems.
  • Support contract management and oversight process through assembly and input of relevant information, review of documents and interfacing with other stakeholders.
  • Assist in the administration of departmental activities associated with work programs, budgets, staff forecasts, etc.

Skills and Knowledge

Demonstrated capabilities in the following areas:

  • Requires a high level of competency in the areas of: business and office practices, computer applications and operational skills, data processing concepts in order to process and manipulate information, English grammar and sentence structure to effectively communicate verbally and through written form, and to comprehend instructions and procedures, Statistical procedures for the accumulation and processing of information, as well as arithmetic to perform calculations and to apply appropriate formula in statistical presentations.
  • Requires practical experience to have achieved proficiency in the operation of standard business application software programs in order to process and manipulate a variety of information to produce a variety of reports, charts, graphs and presentation material.
  • Experience with filing practices and procedures, both electronically and manually.

Education and Experience

  • This knowledge is considered to be either acquired through the successful completion of Grade XII in a Secondary, Commercial or Technical School plus additional short specialized training courses or by having equivalent level of education.
  • A period of over one year, up to and including two years is considered necessary to gain this experience.

Selection Criteria

  • Skills, Knowledge, Education, and Experience review per the above qualifications
  • Transferable skills (for example: effective communication, drive for accountability and results, collaboration and teamwork)
  • Past performance record and suitability for this position
  • Computer based Word & Excel 2010 assessment
  • Computer based Proofreading and Aptitude assessment
  • Competency based interview

 



Proposals (2)



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