Job Summary

Bell is a truly Canadian company with over 137 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.

The Bell Mobility team offers a full range of wireless products and services for residential and business customers, including the largest selection of superphones on the fastest and most advanced network technology.

 

Bell Mobility is seeking to recruit a Sales Coordinator for the Support Division of Bell Mobility’s Corporate Sales Team.  Reporting to the Sales Support Team Leader, the Sales Coordinator plays an important role in supporting the provincial sales team which has the mandate of winning over new customers.

 

Responsibilities:

  • Customer care – maintenance and enhancement of client relations, updating and maintaining client profiles.
  • Order fulfillment – processing new activations, upgrades, migrations, number changes, serial number changes, service requisitions, arranging for shipping and delivery etc.
  • Support – work closely with the sales team to develop and build relationships with clientele as well as increasing client loyalty and satisfaction.

 

Competencies:

  • High School Diploma
  • Minimum of 2 years’ experience in the cellular industry
  • Knowledge of Bell Mobility Products
  • Sound knowledge of Microsoft Outlook, Excel, PowerPoint, Word and web navigation
  • Able to communicate simply and efficiently; able to adapt to different customers
  • Good analytical skills in terms of recognizing problems and making decisions
  • Enjoys working as part of a team in a dynamic environment
  • Call Centre experience

 

Working conditions:

  • Schedule: Variable Business hours
  • Availability required: from Monday to Friday 8:00 a.m. to 6 p.m
  • Job Type: Full Time - Permanent
  • Location: 78 O'Connor – Ottawa


Proposals



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